{"id":15476,"date":"2018-08-23T11:59:56","date_gmt":"2018-08-23T11:59:56","guid":{"rendered":"https:\/\/appscrip.com\/blog\/?p=15476"},"modified":"2024-09-09T17:14:25","modified_gmt":"2024-09-09T11:44:25","slug":"uber-business-model","status":"publish","type":"post","link":"https:\/\/appscrip.com\/blog\/uber-business-model\/","title":{"rendered":"How Uber Works: Uber business model & Uber Revenue Model Analysis"},"content":{"rendered":"

Uber Business Model: Introduction<\/h2>\n

Uber has changed the entire face of the taxi industry by introducing the now renowned Uber business model in the market. Considering the growing demand for online on-demand services, Uber is successfully hitting the bull’s eye, since 2009.<\/p>\n

Uber’s business model is a one-stop solution to the transportation requirements of a large customer base. With an introduction to UberEATS, UberKITTENS, UberFREIGHT, and UberPOOL they have made themselves one of the most self-sufficient on-demand business model designs.<\/p>\n

Following infographic will provide you brief of the Uber business model case study:<\/p>\n

\"Uber<\/p>\n

\"Uber<\/p>\n

Uber was an outcome of transportation inconvenience faced by its founders Travis Kalanick and Garrett Camp in 2009. They came up with Uber taxi<\/a> business model in 2010 and have expanded in over 600 cities across the world in 9 years and continues to do so.<\/p>\n

Uber Business Model(Taxi): Explained<\/h2>\n

\"Uber<\/p>\n

Key partners:<\/span><\/h3>\n

Key partners of Uber consist of the drivers<\/strong> who have their own cars, financial investors<\/strong> of the business, and the technology partners<\/strong> like Google Maps enabling online tracking and Braintree for different payment gateways.<\/p>\n

Customer segments:<\/span><\/h3>\n

Uber has 2 large customer segments on which it relies.\u00a0Customers<\/strong>, people who book rides and Drivers<\/strong>, people who have a vehicle and are registered with the Uber app as drivers.<\/p>\n

Key activities:<\/span><\/h3>\n

Key activities that Uber performs include managing ride demands and providing drivers accordingly. Hiring trusted drivers and managing driver payments after charging a due commission.<\/p>\n

Customer relationship:<\/span><\/h3>\n

The Uber application allows putting up reviews & suggestions on the service delivered and rate the driver & ride. Social media basically shows you a reflection of your brand image in society, people freely post their queries and suggestions on these platforms.<\/p>\n

Channels:<\/span><\/h3>\n

Uber application supports multiple platforms, enabling customers to book from Android, iOS, and website.<\/p>\n

Value proposition:<\/span><\/h3>\n

Following are the value propositions\u00a0Uber provides for its customers as well as drivers.<\/p>\n

To customers<\/span>:<\/strong><\/span><\/p>\n

Waiting for a taxi for an unspecified time can really be exhausting, Uber offers reduced and predefined waiting time for your ride to arrive, along with live in-app tracking feature and ride details in advance.<\/p>\n

Uber is a comparatively cheaper substitute for taxis and it also supports cashless payments.<\/p>\n

To drivers<\/span>:<\/strong><\/span><\/p>\n

Uber provides individuals with a car, a chance to earn an extra amount. You can be a freelancer driver, without work time obligations.<\/p>\n

Key resources:<\/span><\/h3>\n

The 2 key resources Uber depends on are skilled drivers<\/strong> and Uber application<\/strong>. Application is a platform where all the transactions are carried out, these transactions are incomplete if there are no skilled drivers available.<\/p>\n

Cost structure:<\/span><\/h3>\n